GymWise support
Help without the runaround.
Find quick answers, recover your account, or speak directly with the person building GymWise.
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For account, privacy, billing, or beta questions, email us directly. Signed-in beta testers can include structured feedback and diagnostics from the web companion.
support@gymwise.online Send beta feedbackFrequently asked
Does GymWise require Apple Health or Health Connect?
No. Manual workout logging remains fully available. Health connections are optional enhancements controlled by your device permissions.
Why is my Apple Watch workout not visible immediately?
Apple controls background delivery timing. Open GymWise to trigger a new check, or use the manual 90-day sync from Health connections.
Can I use one routine at multiple gyms?
Routines are intentionally linked to a gym because different locations may have different equipment. Duplicate and adapt a routine for another gym.
Can I correct or delete a completed workout?
Yes. Open the workout from History to correct sets, notes, timing, gym, and other details—or delete it after confirmation.
Is my personal machine setup shared?
No. Community gym and machine records can be shared, but your seat positions, notes, workout history, measurements, and private photos remain personal.
How do I delete or export my account data?
Sign in to the web companion or open Profile in the app. Account tools include JSON export and permanent account deletion.